For couriers, freight and warehousing
Logistics compliance that holds up
to the NHVR and your auditors.
WHS, fatigue and Chain of Responsibility policies anchored to the Heavy Vehicle National Law, the Road Transport (General) Act and your state WHS regulator.
What we generate for you
Every hazard, every service — mapped to a clause.
Tell us what you do and what could go wrong. We draft a SWMS, policy clause or register entry against each one — with the regulatory reference embedded.
Hazards covered
- Manual handlingSWMS · Loading and unloading + hazardous manual tasks (WHS Reg 60)
- Vehicle accidentsDriver safety SOP + post-incident response
- Loading & unloadingSWMS · Loading and unloading + mass-and-dimension check
- Forklift operationSWMS · Forklift operation (HRWL + WHS Reg 213–214)
- Driver fatigueFatigue management procedure (BFM / Standard Hours, HVNL)
- Securing loadsLoad restraint procedure — NTC load restraint guide
- Working alone at nightLone-driver welfare procedure with check-in cadence
Services covered
- Last-mile deliveryDelivery driver SOP + customer-interaction safety procedure
- Long-haul transportFatigue management procedure + HVNL Chain of Responsibility plan
- WarehousingSWMS · Warehouse operations + pedestrian-plant separation
- Forklift operationSWMS · Forklift operation with HRWL register
- Loading & unloadingSWMS · Loading and unloading + load restraint procedure
- Cold chainCold-chain SOP + temperature excursion response procedure
Document set
Eight documents.
Tailored to your trade.
Logistics packs lead with Chain of Responsibility, fatigue management and load-restraint procedures — the obligations the NHVR and SafeWork both inspect.
- 01
WHS Policy
coreWHS policy tuned for transport and warehousing — mobile plant, manual handling and lone driving — referencing the model WHS Act and your state regulator.
- 02
Safe Work Method Statements
operationsSafe procedures for loading, unloading, forklift operation, securing loads and long-haul driving.
- 03
Incident & Hazard Register
operationsIncident register with Chain of Responsibility triggers — fatigue, mass-and-dimension, load restraint and notifiable incidents.
- 04
Emergency Response Plan
operationsEmergency plan covering vehicle incident, hazardous spill, warehouse fire and lone-driver welfare.
- 05
Employee Code of Conduct
peopleBehaviour standards aligned with the Road Transport and Distribution Award 2020 and Fair Work expectations.
- 06
Privacy Management Plan
coreAPP-compliant privacy plan covering telematics, dashcam footage, sub-contractor records and customer delivery data.
- 07
Anti-bullying & Harassment
peopleRespect-at-work clauses with explicit psychosocial hazard controls for long-haul and shift-based work.
- 08
Training Register
operationsRegister prepopulated with HR / HC / MC licence, forklift HRWL, fatigue management and dangerous goods training.
Operator on PolicyPack
“The NHVR signalled a CoR inspection two days out. PolicyPack drafted the fatigue, load-restraint and driver-induction documents overnight. We passed without a single non-conformance.”
Single Pack
Everything you need to pass the audit today — WHS, SWMS, privacy plan, conduct, incident register and emergency plan, branded for your business and tailored for transport & logistics.
FAQ
Questions specific
to transport & logistics.
The five or six things every operator in this industry asks us before getting started.
Yes — a dedicated CoR procedure walks through each party's duties under the Heavy Vehicle National Law, including consignors, packers, loaders, drivers and operators, with mass-and-dimension and load-restraint controls.
If you flag long-haul or shift-based driving, the pack generates a Standard Hours or Basic Fatigue Management procedure with logbook audit cadence and a fatigue risk register.
Optional dangerous goods modules align with the Australian Dangerous Goods Code 7.9 and include placarding, segregation and emergency information for each class you carry.
Telematics, GPS tracking and dashcam footage are treated as employee personal information with APP 3 collection notice, APP 5 transparency clauses and a defined retention schedule.
Customers regularly use PolicyPack output as the basis of their NHVR documentation. Output is also accepted at most tier-1 site inductions for freight contractors.
Ready when you are
Stop the audit before it stops you.
Compliance that ships overnight.
Get an NHVR-ready transport compliance pack with fatigue, load restraint and Chain of Responsibility procedures.