Contact
We answer email,
like it's 2003.
No chat widget, no support portal, no ticket numbers. Pick the right inbox below and we'll come back to you within one business day.
01 — General
hello@policypack.au
Sales questions, product feedback, partnership ideas, or anything that doesn't fit elsewhere.
Open in mail02 — Customer support
support@policypack.au
Help with your account, an in-progress generation, or a delivered pack. Quoted SLA: 1 business day, priority on Subscription.
Open in mail03 — Privacy & legal
privacy@policypack.au
Data access, correction, or deletion requests under the Privacy Act 1988. Compliance correspondence to legal@policypack.au.
Open in mail04 — Press & media
press@policypack.au
Editorial requests, interviews, brand assets, and product imagery.
Open in mail05 — Security
security@policypack.au
Vulnerability disclosure, security questionnaires, and audit support. PGP available on request.
Open in mail06 — Careers
hiring@policypack.au
We're not actively hiring right now, but we always read good notes from operators, designers, and engineers.
Open in mailRegistered office
PolicyPack Pty Ltd
Sydney, NSW
Australia
ABN
00 000 000 000
Hours
Mon – Fri, 9am – 6pm AEST
After hours: Subscription only